Shoes are shipped the same day by Colissimo which will need to be signed for. However, if they are not in stock, we will notify you by e-mail with the date that they will be delivered. Your card will not be charged until your shoes are sent. (except special orders for slippers which must be settled before ordering).
If the size of the shoe is incorrect, please send them back to :
MATTHEW COOKSON – 11 rue de Luynes – 75007 Paris – France with a covering letter stating your details and your instructions. Either for another size or a refund, we will make arrangements as soon as possible.
We can not accept goods returned damaged.
You are advised to try your shoes on a carpet indoors to avoid wearing the soles.